RFQ

Q1: Are you a factory or a trading company?

A1: We are a factory.

Q2: Where is your factory located? Can I visit?

A2: Our factories are located in Shenzhen, Dongguan, and Vietnam. You are warmly welcome to visit us.

Q3: What certifications do you have?

A3: All our products are CE, FCC, UKCA, and RoHS certified. Additional certificates can be provided upon request.

Q4: What are your best-selling products?

A4: We specialize in manufacturing consumer electronics, including AirTags, wireless chargers, USB cables, MFi cables, earbuds, speakers, car chargers, and wall chargers. These categories have multiple best-selling items.

Q5: Can you customize labels and logos?

A5: Yes, we support custom labels and logos.

Q6: What is your minimum order quantity (MOQ)?

A6: Small sample orders are accepted. The MOQ for mass production depends on the design and specifications.

Q7: How can I get free samples?

A7: We are happy to provide free samples. Shipping will be arranged via DHL, FedEx, or UPS at your convenience.

Q8: Do you offer discounts for bulk orders?

A8: Yes, we offer competitive discounts. The larger the quantity, the greater the discount.

Q9: What is your lead time?

A9: It depends on the order quantity and the time of year. Typically, small orders can be shipped within 7-15 days.

Q10: Do you accept OEM/ODM orders?

A10: Yes, we accept both OEM and ODM orders.

Q11: Can you provide custom packaging?

A11: Yes, we can assist with packaging design and offer free design suggestions.

Q12: What is your warranty policy?

A12: We provide a standard 1-year warranty on all products.

Q13: What shipping methods do you offer?

A13: We provide multiple shipping options, including DHL, FedEx, UPS, TNT, EMS, ocean freight, and railway transport.

Q14: What payment methods do you accept?

A14: We accept L/C, D/A, D/P, T/T, Western Union, MoneyGram, PayPal, and Alibaba Trade Assurance.